The software comes with dedicated manual chapters explaining the most important features: data import, run annotation, user interface, efficiency correction, genormPLUS, and quality control. More chapters are coming. There is also a quick guide that describes how quantitative PCR data can be imported and analyzed in qbasePLUS.
The tutorial support section contains videos demonstrating how to perform specific tasks in qbasePLUS. Allthough the software is mostly self-explanatory, the videos may still be worth watching because they contain lots of tips to enhance the qbasePLUS experience.
Biogazelle also organizes webinars on a regular basis.
A dedicated section is available explaining how to prepare qbasePLUS import files from your qPCR instrument software, along with example files for most of the currently available software programs.
If you have specific questions, the Frequently Asked Questions (FAQ) section is most probably the right place to look for answers.
If the above support channels do not give you an adequate answer, you can get personal support from Biogazelle by completing a support request form (only valid for customers with a full license).